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The November 2011 Cohort Default Rate Guide (CDR Guide) is a publication that the U.S. Department of Education (Department) designed to assist schools with their Federal Family Education Loan (FFEL) Program and William D. Ford Federal Direct Loan (Direct Loan) Program cohort default rate data. This Guide should be used as a reference tool in understanding cohort default rates and processes.

The eCDR Appeals User Guides are designed to lead users through the online, paper-less IDC, UDA, NDA and LSA processes. These User Guides assume a basic knowledge of cohort default rates and associated processes. They complement the CDR Guide. In the event of any discrepancy between the IDC, UDA, NDA or LSA User Guides and the CDR Guide, the CDR Guide is the authoritative source for regulatory considerations and constraints.

• What's New with eCDR Appeals User Guide
• eCDR Appeals IDC User Guide
• eCDR Appeals UDA User Guide
• eCDR Appeals NDA User Guide
• eCDR Appeals LSA User Guide

The eCDR Appeals Registration and User Account Guide focuses on the process of obtaining an account on eCDR Appeals. This guide also outlines the means for Destination Point Administrators (DPAs) to manage user accounts.

Note: From a technical perspective, all User Guides assume basic familiarity with using a computer and web browser to view and interact with web sites. These guides are made available as Adobe Acrobat PDF files. To view these files, the user will need to download the free Adobe reader.
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